Privacy Policy

This web site is owned and operated by Prisstine Systems (“Prisstine Systems” “we”, “our”, or “us” or the “Firm”). We are committed to protecting your privacy; we take data protection and privacy very seriously.

This Privacy Policy (“Policy”) describes how Prisstine Systems collects, uses, shares and secures the personal information you provide us when you visit the Websites owned and operated by Prisstine Systems, and when you use our Service(s).

This policy governs information you provide to us or we learn from your use of this web site (the “Site”) and constitutes a legal agreement between you, as the user of the Site, and the firm, as the owner of the Site.

For the purpose of this Privacy Policy, sensitive personal data or information of a person is as defined under applicable privacy laws. Please note that usage of the terms personal information/ personally identifiable information/ personal data, in this Privacy Policy includes sensitive personal data or information, wherever appropriate and/or mandated under applicable privacy laws.

Collected Information

In general, you can visit the Site without telling us who you are or revealing any personally identifiable information about yourself. By providing your Personal Information to us, you explicitly agree to our collection and use of such information as described in this Policy.

If you choose to register, and are 13 years of age or older, we will collect and process such information from you, including but not limited to the below mentioned (“Personal Information”):

a) Information that you provide to us by filling in forms. This includes contact information such as name, email address, mailing address, phone number, financial information, if any, unique identifiers such as preferences information such as favourites lists, transaction history.

b) Information that you provide when you write directly to us (including by e-mail).

c) Information that you provide to us by writing on our blogs;

d) Information relating to logs is automatically reported by your browser each time you access our Site. When you use the Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We use this information, which does not identify users, to analyze trends and to gather demographic information about the user base as a whole. We do not link this automatically-collected data to personally identifiable information.

e) We may collect information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies help us improve our Site and deliver a better and personalized service. Cookies enable Us:

i. to estimate Our users’ usage size and pattern;

ii. to store information about your preferences, and allow us to customize our Site according to your interests;

iii. to speed up your searches;

f) to recognize you when you return to our Site.

g) Location Data: We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Usage of Collected Information

We use the information for following purposes, including:

a) To provide, personalise, maintain and improve our services, such as to enable support and other services, enable features to personalise your Prisstine Systems account;

b) To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;

c) To administer and enhance the security of our Prisstine Systems Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

d) To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;

e) To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;

f) To allow you to participate in interactive features of our Services, if any; or

g) To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

h) To remind you of pending actions, deliverables, or upcoming meetings or sessions related to our consultancy services.

We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.

We analyse the log files of our Prisstine Systems Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our services, and to gather demographic information about our user base as a whole.

Rights to access, correction and deletion of Personal Information

You have certain rights in relation to your Personal Information. You can request access your Personal Information and confirm that it remains correct and up-to-date and also request that we delete your Personal Information. Please also note that certain Personal Information may be exempt from such requests in certain circumstances, which may include if we need to retain your Personal Information to comply with any legal and regulatory purposes or obligation under applicable laws.

Children’s Privacy

Our services are intended for professionals and organizations. We do not knowingly collect personal or payment-related information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Billing

If you use or provide services on the Site for which we implement a billing system for you, we will collect additional information from you so that we can process and collect billing information. For example, we may collect your mailing address to remit payments.

We may provide paid services within Service. In that case, we may use third-party services for payment processing (e.g., payment processors, gateways etc).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Additionally, our payment processors comply with the Reserve Bank of India (RBI) guidelines and standards for payment security. This includes adhering to the Payment and Settlement Systems Act, 2007, and the RBI’s directives on the storage of payment system data

b) The payments once made will not be refunded/adjusted/transferred under any circumstances.

Cookies

The Site uses software tags called “Cookies” to identify customers when they visit our Site. Cookies are used to remember user preferences and maximize performance of our services. The information we collect with cookies is not sold, rented, or shared with any outside parties. Users who disable their Web browser’s ability to accept cookies will be able to browse our Site but may not be able to successfully use our Service.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our Site.

We also use the below mentioned cookies:

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use Security Cookies for security purposes.

Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

This privacy policy covers the use of cookies by our Site only and does not cover the use of cookies by any advertisers.

Notice to End Users

In some cases an administrator may create an account in Prisstine Systems on the behalf of a “End-User” and may provide his/her information, including Personal Information.

A End-user’s use of the Prisstine Systems platform may be subject to the Customer’s policies, if any.

Our Customer must have the authority to act on behalf of the End-User and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

If you are an End-user using our platform, please direct your privacy inquiries to your administrator. Prisstine Systems is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

Links to Third Party Sites

Our Site may, from time to time, contain links to and from the websites of our partner networks, affiliates, collaborators, current or past clients, and other third parties. The inclusion of a link does not imply any endorsement by us of the third party website, the website’s provider, or the information on the third party website. If you follow a link to any of these websites, please note that these websites may be governed by their own privacy policies and we disclaim all responsibility or liability with respect to these policies or the websites. Please check these policies and the terms of the websites before you submit any information to these websites.

Security

All information you provide to us is stored on our secure servers. As a registered user with an account and a password, you are responsible for keeping your password confidential. We take commercially reasonable safeguards to protect and preserve the integrity and security of your Personal Information submitted to us, both during transmission and once we receive it against loss, theft, unauthorised access, disclosure, reproduction, use or amendment. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your Personal Information, we assume no liability for any disclosure of information due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our gross negligence or wilful default. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site. We may post a notice on our Site if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Sharing your personal information

If you have availed Prisstine Systems services, we may ask you for testimonial, we will display your testimonial on our website, photos and videos or in our social media channels such as Facebook, YouTube etc.. You should be aware that your publicly identifiable information could be used to send you promotional, unsolicited messages. We are not responsible for your personal information which you have chosen to display.

If you don’t want us to feature your pictures/testimonials on our website or on our social media channels, you can raise a support ticket by sending an e-mail at the address mentioned below.

Emails

If you choose to register for our services, we will send you certain promotional emails. Promotional emails advertise our services and/or the services of our Users and Affiliates. If you do not want to receive promotional emails from us, you may elect to opt-out of receiving promotional emails at any time by hitting the “unsubscribe” button at the bottom of any of our e-mails or writing to us through e-mail mentioned below.

RESIDENT OF EUROPEAN UNION

From the 25th of May, 2018, the processing of Personal Information of ‘users based in the European Union (“EU”) is subject to the EU General Data Protection Regulation (“GDPR”). This section provides information as relates to EU users’ rights, and our responsibilities, under this regulation.

A. DATA TRANSFERS

Firm is headquartered in the India, and we have operations, entities, and service providers in the Information and throughout the world. As such, we and our service providers may transfer your Personal Information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it.

B. ACCESS TO PERSONAL INFORMATION

We rely on consent in connection with Personal Information collections or uses that are necessary to enhance the user experience, to enable optional services or features, or to communicate with you.

i. Withdrawal of consent
We believe that we are only entitled to access or use your Personal Information as long as we have your consent to do so. Whenever we rely on your consent, you will always be able to withdraw that consent.

ii. Erasure
We will also erase all your Personal Information that we hold, upon your request to us to do so. Provided that we may decline to process your request if we believe that doing so could impede the right of freedom of expression and information of others or when doing so is contrary to the local applicable laws.

iii. Access to personal information
We are committed to be completely transparent vis-à-vis the Personal Information that we hold. You can ask us to share with you all the Personal Information that we hold of yours, and we will do so.

iv. Rectification
In case you feel that your Personal Information with us is inaccurate, we allow you to have it rectified by placing a request with us in that regard.

We may decline to process requests that are frivolous/ vexatious, can jeopardize the privacy of others, and processing which would be highly impractical. For placing a request to exercise any of these rights, you can get in touch with us– using the details set out below.

C. OBJECTIONS AND COMPLAINTS

i. Users from and in the EU have the right to object to our processing of Personal Information.

ii. Users in the EU also have the right to file a complaint relating to our handling of your Personal Information.

To file a complaint or objection, you can get in touch with us– using the details set out below.

D. GROUNDS OF PROCESSING

When we process your Personal Information, we will only do so in the following situations:

i. We need to use your Personal Information to perform our responsibilities in relation to Services provided to you.

ii. We have a legitimate interest in processing your Personal Information to provide, secure, and improve our Services, in communicating with you about changes to our Services, and in informing you about new services.

iii. The processing is necessary to fulfil Firm’s legal obligations. Firm is subject to legal requirements in the jurisdictions in which it operates that require us to collect, process, disclose and retain your Personal Information. Firm may also share information with law enforcement, or requests by third parties pursuant to legal processes.

Single Sign-On & Other social Media Features

Our Websites include social media features, such as the Facebook “Like” button, the “Share This” button or interactive mini-programs. Where we have your consent, these features may collect your IP address, which page you are visiting on our Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing them.

Communications from the Websites

We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at the detail mentioned below.

Behavioural Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service

Information Security

Our Websites and Service(s) have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites or via the Service(s) and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

• Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
• We use regular Malware Scanning.
• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
• All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.

Legal Disclaimer

We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure doing so in the Firm’s interest to protect its property or other legal rights or the rights or property of others.

Limitation of Liability:

In no event shall Prisstine Systems its directors/proprietors, employees, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of this Privacy Policy or the services provided, even if advised of the possibility of such damages.

No Legal Advice:

The information contained in this Privacy Policy does not constitute legal advice. You should consult with a qualified attorney or legal professional regarding any questions or concerns about your rights or the implications of this policy.

Affiliated Companies/Organizations:

This Privacy Policy may not apply to the practices of other companies or organizations that advertise our services. We are not responsible for the privacy practices of any third-party entities or their services.

All logos, trademarks, and service marks associated with our services are the sole property and intellectual property of Prisstine Systems. Unauthorized use of any logos or trademarks is strictly prohibited. Any works produced under these intellectual properties are interchangeable and interoperable, reflecting a cohesive and integrated approach to our Services.

Governing Law and Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Subject to arbitration, the courts at Gurgaon shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.

If any dispute arises between the Firm and You in connection with or arising out of the validity, interpretation, implementation or alleged breach of any provision of the Policy, such dispute shall be referred to arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996 for the time being in force. Arbitration shall be conducted by one (1) arbitrator mutually appointed by the Firm and You. The seat of arbitration shall be Gurgaon, Haryana. The language of the arbitration proceedings and of all written decisions and correspondence relating to the arbitration shall be English.

International Users

This Site is operated in the India. If you are visiting from other regions with laws governing data collection and use that may differ from Indian law, please note that you are transferring your personal data to India, which does not have the same data protection laws and by providing your personal data you consent to:

• The use of your personal data for the uses identified above in accordance with this Privacy Policy; and
• The transfer of your personal data to the India as indicated above.

Personal data collected by Prisstine Systems may be stored and processed in your region, and in any other country where Prisstine Systems or its affiliates, data sub-processors operate facilities. To facilitate Prisstine Systems global operations, we may transfer and access such information from around the world, including from other countries in which the Firm has operations. This Privacy Statement shall apply even if Prisstine Systems transfers Data to other countries.

The data protection and other laws of these countries might not be as comprehensive as those in your country. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of your data globally.

For our customers in Europe: We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use contracts, to help ensure your rights and protections travel with your data. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of your data to any country.

Terms & Conditions for Services

Prisstine Systems provides Consulting/Advisory/Solutions to its clients/customers’ through its website and various media (including but not limited to calls, chats, text messages, books, YouTube channel/videos, social media platforms, or online video consultations).

The User/Customer/Client understands and agrees to indemnify Prisstine Systems and its directors/proprietors/staff/employees/agents against any claims whatsoever arising out of the Services/Solutions provided to the User/Customer/Client.

The User/Customer/Client understands and agrees to the following terms and conditions under which the Services/Solutions are provided by Prisstine Systems and its staff/directors/proprietor/agents/employees:

a) Prisstine Systems neither proposes nor commits to any guarantee/warranty/promise for the success or failure or no-result or adverse result of its services and any side effects thereof.

b) Prisstine Systems will not be held responsible (in any way) for any adverse happening, including (but not limited to) the loss of money, property (movable or immovable), life, health, or well-being of the User/Client/Customer or its family members/relations/friends during, before, or after the use of services sought by the user/client/customer and provided by Prisstine Systems.

c) Prisstine Systems will not be held responsible (in any way) for any wrongful information/duplication of data provided by the client/customer/user, either intentionally or unintentionally, and thus for any result (through offered services) or lack thereof.

d) Prisstine Systems will not be held responsible (in any way) for any wrongful transaction done by the user/client/customer. Any such transaction and the equivalent amount will neither be refunded (in part or in full) nor any claims entertained.

e) Prisstine Systems will not be held responsible (in any way) for the quality/quantity of services provided by Prisstine Systems.

f) Prisstine Systems has the right to edit, stop, or monitor the service to ensure quality and compliance with the legal framework.

g) Prisstine Systems reserves the right to initiate any legal action/proceeding/suit against any user/client/customer who may indulge in inappropriate/illegal/unethical actions, including (but not limited to) stalking, harassment, bothering, acts to defame, propagating false information, or any material breach of the legal/privacy policy mentioned here or any terms that are implied and not explicitly mentioned here.

Amendments in this Privacy Policy

Prisstine Systems has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of this Websites or the Service(s) following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Websites or Service(s), if you do not accept the terms of this Policy, or any modified version of this Policy.

Contact Us

If you have questions or concerns regarding this Policy, you may contact our Grievance Officer at the details provided below, who is responsible for redressing your grievances:

Name: Admin Manager
Email ID: info@prisstine.in

You can also reach out to us through postal mail at:

Prisstine Systems,
24 Biz Square,
Amaltas Marg, Southcity-1 Enclave,
Gurgaon-122001 (HAR)- India